RESUME
I'd really describe myself as a person with a lot of integrity and a willingness to go the extra mile to learn about improving my skills in many ways.
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Now I’m looking to take my career to the next level and move out into an employee for a company where I can be a part of a team, but also allow me to focus my energy on my best strength. I’d like to build a long term career that lets me focus on professional growth. Therefore, I wish to continue to gain experience and growing into globally minded leaders who use passion for positive impact.
Professional ​
info​​
Work​
experience​
Project Analyst of Rakit Consultant
​2015 - 2016
The whole practice of consultation undertaken by Rakit Consultant focuses on the needs of individual competence development to ensure superior performance that can be realized. I would be expected to know all facets of the business, from sales to customer service, to human resources and operations in Rakit Consultant. We handling a new salesman who needed improvement in their skills to building their successfull career in the future.
Social Media Strategist at Expat Travel
​2014 - 2015
Developed and maintained a comprehensive social media strategy that defines how social media techniques will be
applied to get more customer. Generated, edited, published and shared daily content (original text, images, video) that
builds meaningful connections and encouraged customer.
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Sleekr (PT Mid Solusi Nusantara)
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Sleekr is a software as a modern solution, developing the most powerful cloud HR and cloud Accounting. In this way, Sleekr helping business to do the work more strategically and creating an effective working environment and fun workplace for both employee and management through technology.
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Customer Success at Sleekr (PT Mid Solusi Nusantara)
Mar 2017 - Aug 2017
- Establish customer support practices, including increase renewal rates and reduce churn.
- Manage customer success activities (onboarding, training, technical & product support, advocacy).
- Expand revenue in accounts through cross-sell and up-sell.
- Define and optimize customer lifecycle (customer journey, usage, satisfaction, etc.).
Business Development at Sleekr (PT Mid Solusi Nusantara)
Sept 2017 - Present
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- Researching the needs of users and developing relations to collaborate and share information for the growth of the product
- Apply proven pipeline generation skills to identify new prospects and potential new clients, which I will follow through and convert to buying and happy customer
- Provide product demonstrations and maintaining fruitful relationships with existing and new partners by delivering solutions through our platform
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Liaison Officer (LO) at PT. Java Festival Production
​(Volunteer) 2016
Managed an artists' attendance at events. Ensured that artists and agents are appropriately thanked and kept
informed, as well as developing new key relationships with artists and agents. Coordinated and handled all
participants at the back stage in schedule for successful concert.
Piano Teacher For Beginner
​2013 - 2014
I've been teaching for 1 year and was part of my ministry in the Church (GKJ Gandaria Pepanthan Cawang, Jakarta, Indonesia). I taught individual and/or group lessons lasting from 15 minutes to an hour or longer, usually incorporating elements of general musicianship, such as ear training and theory, as well as instrumental technique and interpretation. Hope will be a blessed man to provide "unpaid knowledge".
Skills
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Have a good leadership, analytical, and project management skill.
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Quick Learner and Teamworker
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Good in computer knowledge, Microsoft Office (Word, Excel, Power Point), PHP & MySQL, Database, ERP Business Software
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Customer Onboarding
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Problem Solving and Enthusiastic
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Posses good interpersonal and communication skill.
Languages
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Good in English both in oral and written.
Formal Education
Gunadarma University
​2012 - 2016
Bachelor's Degree. Major In Information System.
GPA (3.45)
Informal Education
Microsoft Web Development Fundamentals Academic Course, Depok
​2015
Visual Basic.net Course, Depok
2015
Yamuger Indonesian Institute For Sacred Music, Jakarta
2014 - 2015
Wall Street English Institute, Jakarta
2015 - 2017